Caring For The Customer
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.
Favela Tour in Rio de Janeiro
has an average customer care rating of
4.74
(out of a possible 5). The scores for each parameter are:
- Service of Staff................................................................................... 5.00
- Quality of Information ...................................................................... 4.67
- Overall Experience .......................................................................... 4.67
- Safety/Organization ......................................................................... 4.67
- Overall Impression/ Value.............................................................. 4.67
Pickup info:
Pick-up is provided for the hotels in southern Rio de Janeiro: Copacabana, Ipanema or Leblon. If you are not in this area we will set a meeting point for you to be picked up from one of the available hotels.
Traveller Feedback
Mr Marcin B.
- Poland
on 17 Oct 2010 great spoken english very interesting tour
Mr ROBERT J.
- United Kingdom
on 27 Apr 2010 Louis was friendly and informative and spoke perfect English. His personal touch added to a brilliant experience!
Mrs Susann C.
- Germany
on 16 Jun 2009 The homepage said a 3h tour. We were picked up at 9, went to another hotel, so the tour started around 9:30 and 11:30 we were back. You should then say 2 hours tour...
- Poland
on 17 Oct 2010 great spoken english very interesting tour
Mr ROBERT J.
- United Kingdom
on 27 Apr 2010 Louis was friendly and informative and spoke perfect English. His personal touch added to a brilliant experience!
Mrs Susann C.
- Germany
on 16 Jun 2009 The homepage said a 3h tour. We were picked up at 9, went to another hotel, so the tour started around 9:30 and 11:30 we were back. You should then say 2 hours tour...
