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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Half Day Corcovado, Tijuca Forest Park and City Tour   has an average customer care rating of 4.00 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.00
  • Quality of Information ...................................................................... 4.00
  • Overall Experience .......................................................................... 4.00
  • Safety/Organization ......................................................................... 4.00
  • Overall Impression/ Value.............................................................. 4.00
Pickup info:

Pick-up is provided for the hotels in southern Rio de Janeiro: Copacabana, Ipanema or Leblon. The pick-up time depends on the hotel.

If you are not in this area we will set a meeting point for you to be picked up from one of the available hotels.



Traveller Feedback

Mrs Diane O.
- United States
on 26 Jul 2011
very pleasant and informative