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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Petropolis Imperial City   has an average customer care rating of 5.00 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 5.00
  • Quality of Information ...................................................................... 5.00
  • Overall Experience .......................................................................... 5.00
  • Safety/Organization ......................................................................... 5.00
  • Overall Impression/ Value.............................................................. 5.00
Pickup info:

Pick-up is provided for the hotels in southern Rio de Janeiro: Copacabana, Ipanema or Leblon. The pick-up time depends on the hotel.

If you are not in this area we will set a meeting point for you to be picked up from one of the available hotels.


Notes:

This tour only operates on Tuesdays, Thursdays and Saturdays. Contact us for more information about each Rio de Janeiro tour.




Traveller Feedback

Mr Larry E.
- United States
on 04 Dec 2011
The tour guide was the best I had on all my tours in Rio. Carla made the whole tour a fun experience for all involved. Really made for an interesting day.

Mr Robert A B.
- Canada
on 19 Mar 2010
This is a grat day trip out of the city and was very enjoyable. We needed to 2 days to rally see the area and enjoy the site. This is a very good tour and I would recommend it to anyone visiting Rio.